Shipping policy

Delivery Expectations

Hydro Flask is operated by Muscle Factory.

Last updated: September 11, 2026

The guide below follows each stage of a typical store interaction.

Stage 1

Order processing and cutoff

Orders are normally prepared within 1–2 business days. The order cutoff is Weekdays 5 PM Pacific Time. Orders submitted after the cutoff begin processing on the next business day. Weekends and public holidays are not business days.

Stage 2

Shipping cost

Free Standard shipping is available on all eligible orders with no minimum order amount. Estimated delivery is 3–5 business days after processing.

Stage 3

Delivery estimates and tracking

Estimated delivery is 3–5 business days after processing. Available tracking information is sent to the contact details supplied at checkout. Carrier events, severe weather, address issues, and events outside our control can affect an estimate.

Stage 4

Shipping area and address accuracy

We currently describe service for United States. Customers must enter a complete and deliverable address. Checkout availability and the final shipping amount control when a destination is not eligible.

Stage 5

Shipping origin and fulfillment

Orders ship from 1070 Winding Way, Anderson, Indiana, 46011, United States. Carrier: USPS. Fulfillment partner: No third-party fulfillment partner. Muscle Factory fulfills orders according to the published method and stated shipping origin.

Stage 6

Shipping support

Contact support@hydroflakuhi.shop or 401-633-6036 with an order number if shipping assistance is needed. Muscle Factory is located at 1070 Winding Way, Anderson, Indiana, 46011, United States.